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J And T Express Philippines

J And T Express Philippines

www.jtexpress.ph
What is your customer experience with J And T Express Philippines?

J And T Express Philippines Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • J And T Express Philippines has 1.6 star rating based on 62 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Fast delivery, Delivering without checking, Item delivered on time.
    Cons: Actually delivery is a joke, Alot, Bad service.

  • Recent recommendations regarding this business are as follows: "Ask the delivery man to open it first before gave it your payment.", "Be vigilant to our parcel", "J&T did not take any action for customer's refund.", "Wag kau papaloko kahit ano pa yan", "Re fund item".

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Media from reviews

J And T Express Philippines - Return to seller a wrong parcel
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Top J And T Express Philippines Reviews

Critical Review

"Scammer online sellers"

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Dec. 8, 2024 a parcel was delivered to my house, I was not there that time it was my brother who just came from his work who received and paid Php.600.00. The...

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parcel item delivery rider service order customer seller refund money
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Jocee Hdh
map-marker Baguio City, Province Of Benguet

Return to seller a wrong parcel

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I ordered on Facebook I have exchange messages with the seller but seller sent me.wrong item. .now I can't contact. Pls dont.pay seller not until i return the parcel.

Seller is a fraud scammer.

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Resolved
Jayrick O Azh

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Verified Reviewer
| map-marker Daly City, California

Resolved: Scam maling sapatos yung binigay

J And T Express Philippines - Scam maling sapatos yung binigay
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J And T Express Philippines - Scam maling sapatos yung binigay - Image 3
Contains 2 confidential files for company representatives

Scam po yung in-order kong sapatos mali po at subrang layo nang binigay sa pictures at block nako nang seller

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Loss:
$1

Preferred solution: Full refund

User's recommendation: Scam

Clester Hor

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hey when can I get my parcel..I need my parcel to...

Hey when can I get my parcel..I need my parcel to be delivered soon , I’m waiting everyday, please can you deliver it by tomorrow Tracking number 910567****24

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Joven S Uyi

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Verified Reviewer

I'd like to report a bogus seller and I want refund

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J And T Express Philippines - I'd like to report a bogus seller and I want refund
Original review updated Jan 06, 2025

My order was speed meter for my motorcycle, but he sent me cookware cleaner wrong item a big difference from what I expected. So, I'd like to report a bogus Seller and block list that person (Jovel Velasquez= thrift Shop) to your good company.

I expect your kind and consideration to help my concern, hopefully we can resolve this immediately. Thank you

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Preferred solution: Full refund

User's recommendation: Be vigilant to our parcel

Juhnel L

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Verified Reviewer

Complain against bad attitude and misconduct of jnt rider

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Please call me. Gusto ko makipag-usap sa phone para mas maliwanag po.

Dahil yung rider ninyo, sobrang bastos, literal na parang walang pinag-aralan. Gusto ko siya matanggal sa trabaho.

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Preferred solution: extraction of jnt rider, jasper pulido

Bernard v Bhe

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Verified Reviewer

babalik ko PO yong parcel Mali Po yong denelever...

babalik ko PO yong parcel Mali Po yong denelever power tools Po yong order ko dumating po cookwear cleaner,Jnt paki aksyon po 1700 po binayaran ko para power tools na order ko, iba PO yong denelever

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Joven S Uyi

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Verified Reviewer
| map-marker Trenggalek, East Java

Return parcel due to Seller scammed me for wrong item

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J And T Express Philippines - Return parcel due to Seller scammed me for wrong item
J And T Express Philippines - Return parcel due to Seller scammed me for wrong... - Image 2
J And T Express Philippines - Return parcel due to Seller scammed me for wrong... - Image 3
J And T Express Philippines - Return parcel due to Seller scammed me for wrong... - Image 4

I ordered a 'digital speedometer' from 'Thrift Shop' for my motorcycle, but the seller sent me the wrong item, a 'cookware cleaner'. The names of the senders are 'Jovel Velasquez' and 'Alan Devero' - they're scammers.

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Loss:
$898

Preferred solution: Full refund

User's recommendation: Ask the delivery man to open it first before gave it your payment.

Kasra Gzz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Imus, Province Of Cavite

Reporting bogus delivery of item.

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J And T Express Philippines - Reporting bogus delivery of item.
Contains 1 confidential file for company representatives

Item delivered to my home that i didn't order and my wife received it coz i'm not around. My wife paid 700 for it.

Then i called up the rider the same day around 5pm when i got home for a refund.

He told me he already remitted the payment t your office. The rider told me i need to repirt it to your office.

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benson a Ckc

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Verified Buyer
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Verified Reviewer

Scam delivery

J And T Express Philippines - Scam delivery
J And T Express Philippines - Scam delivery - Image 2
Contains 2 confidential files for company representatives

As I see on the FB page, UrbanSL has already had multiple scam deliveries using J&T. I also recognize that you are not asking for full details from the sender. This means you've clearly become an accessory for these scammers and the solution and action you're giving to the consumer is too lenient.

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Loss:
$999

Preferred solution: Full refund

Ma c Yhz

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Verified Reviewer

I order a phone in Amazon deals pH but they...

I order a phone in Amazon deals pH but they deliver a wrong item pano po b ito mairerefund sa seller?

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Nakiyah Aya
map-marker Pasig, National Capital Region

I have complain regarding the delivered items

J And T Express Philippines - I have complain regarding the delivered items
J And T Express Philippines - I have complain regarding the delivered items - Image 2

I order the dashcam but when I open it. Was a very disgusting for me, it Diswashing paste,I advice from you before accepting any packages belongs to scammer people pls check carefully. To protect also your company's credibility

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Idelle Jtq

Delivery status of J&T Delivery Rider's in our...

Delivery status of J&T Delivery Rider's in our local area.. because they say, they only deliver in highways

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Elymar U

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Verified Buyer
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Verified Reviewer

Need to report scam

J And T Express Philippines - Need to report scam
J And T Express Philippines - Need to report scam - Image 2
Contains 2 confidential files for company representatives

I just received a wrong product that leads to a scam, I just ordered a bag(jansport) worth 700 in Facebook then, they ship or sent me a wrong product (bag), I have a photos and videos that proved my concern.

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Preferred solution: Full refund

sherry anne f

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Verified Reviewer

Fraudulent delivery

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J And T Express Philippines - Fraudulent delivery
J And T Express Philippines - Fraudulent delivery - Image 2

Delivered a wrong item. Poor system!

It seems you are tolerating fraudulent activities of sellers. I filed a complaint; you asked for my details.

Then, when I was the one who asked for the name of your call center agent, she didn't want to divulge her full name. How will I file a formal complaint when I don't know exactly who I am talking to?

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Loss:
$1950
Cons:
  • Poor service

Preferred solution: Full refund

User's recommendation: not a reliable courier

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Bacolod City, Negros Occidental

Wrong item received

J And T Express Philippines - Wrong item received
Contains 1 confidential file for company representatives

Wrong item received Return to seller refund issue and wrong item has arrived in the delivery day and received

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User's recommendation: Re fund item

Khalil R Nty

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Barangay Tetuan, Zamboanga Sibugay

Their riders doesn't deliver any packages

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J And T Express Philippines - Their riders doesn't deliver any packages
Contains 1 confidential file for company representatives

The worst shipping company I've ever tried, all of my orders where never sent or delivered and when you try to call the rider, they purposely won't accept you and won't even reply to you and if they do they'll only play with you, they say they'll wait but they were not there in the first place, and if you're somewhere far from what they are assigned to you have to manually pay them from their gasoline and the whole purpose of saving money on COD is gone they'll only say on the app that they tried to deliver it but even a text you'll never receive. Please shut this company down

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User's recommendation: Don't even think about using this as a mode for delivering, they are literally useless just pick ninja van or other services

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